FEES, REBATES & POLICIES

Important Information

PRIVATE FEES

**NEW FEE CHANGES APPLY 3rd August 2026
Payment in full is required on the day including NDIS self-managed funds.
Medicare rebates available:
Clinical Psychology $149.05 per standard session,
Psychology $101.50 per standard session
Please note we are not a bulk billing practice

	Psychology	Clinical Psychology	Occupational Therapy	Social Work	Provisional Psychologist
If you have a GP referral MHTP, Medicare provides a rebate (take this amount off your fee)*	$101.50	$149.05		N/A	N/A
Intake Consultation (60 min session/ 30 min file review/therapy planning)*	$385	$385	$291	$291	$291
Subsequent Session (50 min & 10 documentation)*	$317	$340	$242.50	$242.50	$215.50
Safety Planning Session	$385	$385	N/A	$291	$291
Telephone/ Telehealth Consultation (per hour)*	$317	$340	$242.50	$242.50	$215.50
Reports (per hour)	$317	$340	$242.50	$242.50	$215.50
Case Conference (per hour plus travel)*	$317	$340	$242.50	$242.50	$215.50
Summary/intervention recommendations to external providers	Billed in 15 minutes increments
Email correspondance	Billed in 15 minutes increments
Resource Development	Billed in 15 minutes increments
Internal Case Conference to the CWA Multi Disciplinary Team	Billed in 15 minutes increments per therapist
Clinical Supervision*	$317 inc GST		$250 inc GST	N/A	N/A
Group Clinical Supervision (min 4)	Upon request			N/A	N/A
Cancellation Fee outside of 2 full business days notice	$0
Cancellation Fee inside of 2 full business days prior to appointment	Full fee
*10% surcharge is applied for Saturday appointments	10%

Cancellation Policy

A full session fee will be charged if you do not attend your appointment and do not provide 48 hours, of full business days notice to cancel your appointment. You will not be charged if you provide 2 full business days (48 hours) notice to cancel your appointment. You will be offered to bring your appointment online as an alternative.

Due to the high demand for therapy support, we encourage you to contact us to make appointment changes, as the appointment can be offered to others on our waiting list or needing urgent appointments. We appreciate your support with this.

Please call the support team on 9524 6491, email [email protected] or respond to your reminder SMS to cancel the appointment or reschedule your appointment if needed. Thank you.

THIRD PARTY REBATES

Health Care Funds: Please contact your health care provider to obtain information about your rebate for services with your practitioner. A tax receipt will be provided to you at the end of your session to claim your rebate with your health care fund or we can use our HICAPS machine on site on the day.

Medicare: if you have a Mental Health Care Plan (MHCP), you can access Medicare rebates for clinical psychology, psychology and Occupational Therapy services at Connections WA. This care plan is developed by your GP and allows for up to 10 individual sessions per calendar year. Support is available both in person and via Telehealth (online therapy).

How the Process Works:

Initial Referral: Your GP provides a referral for your first six sessions. We will update your GP on your progress at session 5/6.
Progress Review: After six sessions, you will return to your GP for a review which you can discuss an additional 4 sessions under your treatment plan.
Additional Sessions: Send in your GP treatment plan to support your continuation of care. You can pay privately is needed without a GP referral

You will be required to provide us with your Medicare and credit card details upon your initial booking with us.

A deposit of $100 will be taken to secure your first appointment which is non refundable. Upon checking in on the day, you will be required to pay the balance of your session. For clients who have a Mental Health Treatment Plan, Enhanced Primary Care Plan or Chronic Disease plan, we will process your Medicare rebate on the day. There is a gap fee with all practitioners as Medicare does not cover all the fees.

From 01/07/2026 to 30/06/2027 Medicare will rebate:

$149.05 per standard consultation with a Clinical Psychologist.
$101.50 per standard consultation with a Psychology
$60.00 per standard consultation with an Occupational Therapist

Direct Referrals: We also accept referrals from Psychiatrists and Paediatricians under the “Better Access” initiative. In these cases, a formal Mental Health Care Plan is not required—only a signed referral letter.

We welcome NDIS clients who are either plan managed or self managed. Unfortunately, we are unable to provide services to agency managed clients as we are not a registered provider of the NDIA.

Billing for NDIS is in alignment with the NDIS pricing arrangement. Billing is separate for session time, report writing, session notes and travel. For self managed clients, payment is required on the day, for plan managed clients we invoice your plan manager for payment.

Click here to view Medicare Frequently Asked Questions